Frequently Asked Questions

Your Unique Dice Adventure Guide: FAQ Edition

  • Are your dice actually fair, or am I going to keep rolling 1s?

    Don't worry, our dice are as fair as a paladin's judgment! While some materials might have the tiniest bias (we're talking "nat 1 on a perception check" small), it won't mess with your game or those crucial rolls.

  • What are these dice made of? They look awesome!

    We craft our dice from cool stuff like colorful resins, shiny metals, and even real gemstones. Each set is pretty special – perfect for making your game table look epic.

  • Do you make these dice yourselves, or are you reselling?

    We're the real deal – dice makers through and through! Unique Dice creates our own stuff, always trying to come up with new, cool gaming gear for fellow players. Feel free to share your ideas with us, who knows - maybe your idea will come to life with us!

  • Where do you guys make these dice?

    Our dice workshop is in Shenzhen, China. It's where old-school craftsmanship meets modern tech to create your future lucky rolls!

  • Got any other cool stuff besides dice?

    You bet! Check out our:
    - Dice trays (for when you absolutely can't afford to lose that d20 under the - couch)
    - Dice bags
    - Gaming mats
    - Geeky jewelry
    - Some really neat collectibles

  • How do I actually buy this stuff?


    Easy peasy:

    1. Pick out the dice (or other cool things) you want and add them to your cart.
    2. Hit the checkout button when you're ready to make them yours!
  • Where do you ship from?

    All our magical packages start their journey from Shenzhen, China.

  • How long will it take to get my new shinies?

    Most of our stuff is ready to go right away! But exactly when it'll reach you depends on where you live. Usually, it takes about 2-3 weeks – just enough time to plan your next campaign!
  • What's the deal with shipping costs?

    Good news, fellow adventurer! If you spend over $50, you get free international shipping. It's like finding extra gold in a dungeon!

  • My order's taking forever. Did it get lost in the Underdark?

    We totally get it – waiting is the worst! We always try to deliver on time, but traffic or unexpected issues might cause some delays. Don't worry though, your dice are on their way!

  • I got the wrong thing. Can I swap it out?

    Of course! We've got a 30-day return or exchange policy on everything. If we messed up and sent you the wrong item, we'll cover the shipping. For other returns, you'll need to handle the shipping – fair's fair!
  • Is it safe to buy from you guys?

    Your info is safer than a rogue with invisibility! We use super-strong encryption to keep all your data secure. No sneaky thieves here!

  • How do I get in touch if I have more questions?

    Just shoot an email to hello@uniquedice.com. We'll get back to you within 24 hours – faster than a monk can catch arrows!